Annotation Delivery Manager
Sigma AI is a global training data collection, preparation and annotation services company headquartered in Madrid, Spain with offices in London, UK and Miami, USA. With 30+ years of experience in the data annotation space, we support companies with the right mix of people, processes and technology to train smarter AI that serves humans better.
We are currently seeking an experienced project and team manager and will be critical to our ability to rapidly scale and deliver high-quality results from our Miami office. The ideal candidate will possess a strong blend of project management expertise, exceptional interpersonal skills, and the ability to effectively manage and motivate remote teams.
Responsibilities:
- Team Leadership: Lead and motivate the team of project managers responsible for day-to-day project delivery. Partner with internal Sigma resources to ensure projects are delivered efficiently and at a high level of quality.
- Project Planning and Execution: Coordinate with client and internal team on project deliverables, timelines, and resource allocation strategies for multiple concurrent projects.
- Task Assignment and Monitoring: Understand overarching team workload and assign or reallocate PMs to projects and monitor progress to ensure timely and high-quality completion. Clearly communicate project expectations, provide necessary resources and support, and foster a collaborative remote working environment.
- Communication and Stakeholder Management: Maintain clear and consistent communication with internal stakeholders, clients and PMs. Proactively identify and address potential risks, issues, and changes, ensuring all parties are informed.
- Quality Assurance: Implement and oversee quality control processes to ensure deliverables meet required standards and client expectations. Provide constructive feedback to PMs to drive continuous improvement.
- Risk and Issue Management: Identify potential risks and issues proactively, develop mitigation plans, and effectively resolve challenges to keep projects on track.
- Adaptability and Problem-Solving: Navigate ambiguity and adapt to changing project requirements and priorities with agility and resourcefulness. Develop creative solutions to overcome obstacles.
- Performance Management: Monitor the performance of PMs, provide regular feedback, and identify opportunities for skill development and engagement.
- Reporting: Maintain accurate project documentation, including plans, status and progress reports.
Qualifications:
- High level English and Spanish language proficiency.
- Demonstrated success in managing and motivating global or distributed teams
- Significant project management experience
- Excellent communication, interpersonal, and collaboration skills.
- Exceptional organizational, time management, and prioritization abilities.
- Strong problem-solving and decision-making skills.
Preferred Qualifications:
- Experience in linguistics, translation, transcription, AI or ML a plus.
Personal Attributes:
- Strong attention to detail.
- Ability to build strong relationships with diverse individuals.
- Proactive and self-motivated with a strong sense of ownership.
- Highly adaptable, resilient and able to thrive in an ambiguous and rapidly changing environment.
- Excellent collaborator and team player.
- Results-oriented with a focus on delivering high-quality outcomes.
- Department
- Project Management & Delivery
- Locations
- Miami
- Employment type
- Full-time
- Employment level
- Professionals
Sigma Ethics
Sigma follows a strong code of ethics upon which the company's culture is built. The principles drawn from this code guide all our professionals to perform quality work with integrity and accountability.
At Sigma, compliance with the law, maintaining a professional and independent stance, responsible decision-making, teamwork, continuous improvement and fluid communication with our clients are the pillars that allow us to be a world reference in the quality of the work we perform.
At Sigma, we ensure that everyone is treated fairly and equitably. We value professionalism, promote diversity and never allow any form of discrimination or any behavior that is not in line with the company's values and ethics. We promote dialogue and honest and respectful constructive criticism that drives us to constantly improve and value the work of others.
Our code of ethics helps us to fulfill our commitments to our clients, to generate an environment of trust and to maintain long-term relationships.
About Sigma Group
Help shape the future of ethical AI.
Learn more about Sigma.AI and Sigma Cognition.
Annotation Delivery Manager
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